FAQ's

Have questions? Check out our FAQ for quick helpful answers.

We accept payment through Visa, MasterCard, American Express, ShoPay,GPay, PayPal, Union Pay  and PayNow / PayLah.

We process all transactions in Singapore Dollars (SGD).

Anakh ships worldwide from Singapore, employing top-tier delivery services to ensure your items arrive promptly and in pristine condition.

Domestic Orders
We offer FREE shipping within Singapore. For all domestic orders, your items will arrive within 3 to 5 business days of placing your order.

International Orders
We're delighted to provide complimentary shipping for orders of 2 pairs or more. For single orders, we apply a flat rate shipping fee of 15 Singapore Dollars (SGD). Upon placing your international order, expect your pairs to arrive within an estimated 7 business days.

Singapore
We ship directly from Singapore. No duties or taxes will be charged when shipping within Singapore.

Rest of World
We ship DDU (Delivery Duties Unpaid) to all other countries outside Singapore. As the purchaser, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your delivery from customs on arrival to your country or region. Ankah palis unable to advise or predict the amount. Please contact your local customs office for further information before placing your order.

Once your order has been dispatched, you will receive an email containing your air waybill number that you can use to track your package.